Privacy Policy
This policy explains how ravunelo.com collects, uses and shares personal information when you visit our store, make a purchase or contact us.
Clear information. Meaningful choices.
This Privacy Policy describes how ravunelo.com collects, uses, discloses and otherwise processes personal information when you access our website, purchase products, communicate with us or otherwise use our services.
By using this store, you acknowledge that your information will be handled as described in this policy. The personal information we collect depends on how you interact with the store and the services you choose to use.
Information You Provide
Contact, order, delivery, account and customer-support information.
Device Information
Browser, device, IP address, cookies and interaction information.
Order Information
Products, transactions, payment confirmation and order activity.
Your Privacy Choices
Depending on your location, you may have rights over your information.
Personal information we collect
“Personal information” means information that identifies, relates to, describes or can reasonably be linked with an individual. It does not include information that has been aggregated or de-identified so that it cannot reasonably identify you.
Contact information
Your name, email address, telephone number, billing address and delivery address.
Order information
Products purchased, selected variants, order value, discounts, transaction status and order history.
Payment information
Payment confirmation, payment method type and limited billing details. Complete card information is handled by payment providers.
Account information
Account credentials, saved preferences and information associated with your customer account.
Customer-support information
Messages, photographs, videos, return details and other information you provide when requesting assistance.
Device and usage information
IP address, browser, device type, operating system, identifiers, pages viewed, searches and interactions with the store.
Shopping activity
Products viewed, cart activity, checkout activity, purchases and interactions with offers or advertisements.
Approximate location
General location information that may be derived from an IP address or device information.
Never email us complete payment card numbers, security codes, banking passwords or one-time verification codes.
How we collect information
How we use personal information
Legal grounds where required
Where applicable law requires a legal basis, we may process personal information to perform a contract with you, comply with legal obligations, pursue legitimate business interests, protect vital interests or based on your consent.
How we disclose personal information
We may disclose personal information to third parties that help us operate the store and provide requested services.
We do not sell personal information for money. However, some disclosures for advertising may be treated as a “sale” or “sharing” under certain privacy laws.
AppLovin and targeted advertising
We advertise this store through third-party apps and websites. When permitted, information such as device identifiers, IP address, approximate location, pages viewed, products selected, cart activity and purchase events may be processed by AppLovin Corporation for advertising, attribution, measurement and fraud prevention.
Depending on where you live, this activity may be considered a sale or sharing of personal information or processing for targeted advertising. You may review your choices on our Your Privacy Choices page.
You can also review AppLovin’s Privacy Policy.
Cookies and similar technologies
Cookies and similar technologies help the store function, remember preferences, keep the checkout secure, understand store usage and, where permitted, support advertising.
Necessary
Support essential store functions such as security, cart contents, checkout and account access.
Analytics
Help us understand how visitors use the store and identify technical or usability issues.
Functional
Remember selected settings and improve features or personalization.
Advertising
Support campaign measurement and relevant advertising where permitted.
You can manage available choices through the cookie preference tools shown on this store and through your browser or device settings. Blocking some cookies may affect how certain store features operate.
Where recognized and required, Global Privacy Control signals may be treated as a request to opt out of eligible sale, sharing or targeted advertising activity.
How long we retain information
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining transaction records, resolving disputes, preventing fraud and meeting legal, tax, accounting and compliance obligations.
Retention periods vary depending on the type of information, the reason it was collected and applicable legal requirements. When information is no longer needed, we may delete, anonymize or otherwise securely dispose of it.
Security
We use reasonable administrative, technical and organizational safeguards designed to protect personal information. Transactions are processed through Shopify and applicable payment providers.
No internet transmission or storage method can be guaranteed to be completely secure. Please use a unique password, protect your account credentials and contact us if you believe your account or personal information has been compromised.
Do not send complete card numbers, card security codes, passwords or one-time verification codes to anyone claiming to represent ravunelo.com.
Your privacy rights and choices
Depending on where you live, you may have some or all of the following rights. These rights may be subject to verification, exceptions and limitations under applicable law.
Access
Request information about personal data associated with you.
Correction
Request correction of inaccurate personal information.
Deletion
Request deletion of eligible personal information.
Data Copy
Request eligible information in a portable format.
Opt Out
Opt out of eligible sale, sharing or targeted advertising.
Withdraw Consent
Withdraw consent where processing depends on consent.
Appeal
Appeal certain privacy-request decisions where available.
Non-Discrimination
Exercise applicable privacy rights without unlawful discrimination.
To exercise an applicable right, email service@ravunelovip.com and clearly describe your request. We may request information reasonably necessary to verify your identity.
Where permitted, an authorized agent may submit a request on your behalf. We may ask for proof of authorization and may also verify the request directly with you.
To opt out of eligible sale, sharing or targeted advertising, visit our Your Privacy Choices page.
Children’s privacy
Our store is intended for adults and is not directed to children. We do not knowingly collect personal information from children in a manner prohibited by applicable law.
If you believe a child has provided personal information to us without appropriate authorization, contact us so we can review the request and take appropriate action.
International processing
ravunelo.com uses service providers that may process information in countries other than the country where you live. Privacy laws and government access rules may differ between jurisdictions.
Where required, appropriate contractual, legal or organizational measures may be used to support international transfers of personal information.
Shopify
This store is hosted by Shopify. Shopify processes personal information to provide ecommerce, checkout, security and related services to this store.
You can learn more about Shopify’s handling of consumer information by reviewing the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes to our services, technology, legal obligations or business practices. When changes are made, the “Last updated” date at the top of this page will be revised.
Where required by applicable law, we may provide additional notice of material changes.
Questions about your information?
Contact ravunelo.com with your privacy question or request. Please do not include passwords, complete payment card numbers or security codes.
service@ravunelovip.comCustomer support is available Monday–Friday, 9:00 AM–6:00 PM Pacific Time, excluding public holidays.